State Emergency Service (SES)

We support the community in preparing for and responding to state emergencies

The NSW SES was founded in 1955 and serves the community of NSW as the lead agency for flood, storm and tsunami, as specified by the State Emergency Service Act 1989 (NSW).

The NSW SES combines our Corporate Services, Operations and Capability and Training teams comprising of paid staff and volunteers who work together to support our Mission: Saving lives and creating safer communities with a vision of being a trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

NSW SES strives to create and maintain a culture of diversity and inclusion that provides an environment for staff and volunteers to bring their whole selves to work and is a living expression of our values.

If you answer yes to any of the below questions,  call the NSW SES on 132 500. 

Your request for assistance will be logged by our operations centre who will give you a reference number. Your request will then be forward onto the nearest SES unit for action.

• Has a fallen tree blocked access? i.e. front door/driveway/road
• Is a tree threatening to fall on your property or driveway?
• Is your roof damaged or leaking?
• Is there damage to your property that you cannot fix yourself?

If you answered no to the above questions, please contact your insurance company or a private contractor to assess and complete the job, or repair it yourself if safe to do so.