Lifeline

• Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
• confidential one-to-one support with a trained Lifeline telephone crisis supporter

What we do during the call

• Listen without judgment
• Provide a safe space to discuss your needs, worries or concerns
• Work with you to explore options for support

• Short-term support for people who are feeling overwhelmed and having difficulty coping or staying safe
• Real-time using ‘chat’ technology
• Confidential one-to-one support with a trained Lifeline Online Crisis Supporter

• Listen without judgment
• Provide a safe space to discuss your needs, worries or concern

• Listen without judgment
• Provide a safe space to discuss your needs, worries or concerns
• Work with you to explore options for support

• Step 1: Text 0477 13 11 14
• Step 2: Complete the pre-survey questions. You can choose to remain anonymous or provide us with your name and email address.
• Step 3: read and accept the Terms and Conditions. By using this service you accept these terms.
• Step 4: You will be connected with a Crisis Supporter as soon as one is available.